Privacy Policy

Last updated: 5 July 2026

NoonBridge is operated by Bobook Limited, an Irish company registered under company number 785764, with registered office at Venture Hub, 136 Capel Street, Dublin 1, Dublin, D01 T2C9, Ireland.

This Privacy Policy explains how NoonBridge collects, uses, stores, and protects information when you visit our website, request a Data Readiness Snapshot, send sample noon reports, or use the NoonBridge service.

NoonBridge is designed for ship managers, vessel operators, and maritime teams that want to turn existing noon reports into structured operational data, validation alerts, dashboards, and exports.

For privacy questions, deletion requests, or data protection enquiries, contact us at:

Email: privacy@noonbridge.net
Phone: +353 870385414

1. Who we are

For website visitors, prospects, and commercial contacts, Bobook Limited acts as the data controller.

For customer noon reports, uploaded sample files, extracted vessel data, and production report data processed on behalf of a customer, NoonBridge generally acts as a data processor and the customer acts as the data controller, unless otherwise agreed in writing.

2. Information we collect

We may collect and process the following categories of information.

2.1 Website and contact information

When you visit the website, contact us, or request information, we may collect:

• Name
• Company name
• Work email address
• Phone number, if provided
• Website or company domain
• Job title or department, if provided
• Message content
• Basic technical information such as IP address, browser type, device type, pages visited, and timestamps

2.2 Data Readiness Snapshot information

When you request a Data Readiness Snapshot or submit sample reports, we may collect:

• Company name
• Fleet size or vessel count, if provided
• Work email address
• Message and project context
• Uploaded sample noon reports
• Attached files such as Excel, PDF, CSV, TXT, EML, or related report formats
• Extracted fields, validation findings, and diagnostic notes generated from the sample reports

2.3 Customer report data

If you use NoonBridge as a customer or pilot customer, we may process:

• Noon report emails and attachments
• Vessel names or vessel identifiers
• Report dates and times
• Position, voyage, port, destination, ETA, distance, and speed fields
• Fuel consumption and ROB data
• Weather and operational remarks
• Validation alerts, extraction confidence scores, and dashboard/export data
• User/account information for authorised customer users

Noon reports may contain confidential operational information. They may also contain personal data if individuals are named in emails, signatures, comments, remarks, or attachments.

3. How we use information

We use information to:

• Operate the NoonBridge website
• Respond to enquiries and snapshot requests
• Review sample report formats
• Prepare Data Readiness Snapshots
• Parse, normalize, and validate noon report data
• Provide dashboards, alerts, and exports
• Support pilots and customer accounts
• Improve extraction accuracy and service reliability
• Maintain security, prevent misuse, and troubleshoot issues
• Comply with legal and contractual obligations

NoonBridge does not sell customer report data.

NoonBridge does not publish raw customer reports or expose customer report data publicly.

Unless expressly agreed in writing, NoonBridge does not use customer report data to train public or general-purpose AI models.

4. Legal bases for processing

Where the GDPR or similar data protection laws apply, our legal bases may include:

• Contract: to provide requested services, snapshots, pilots, dashboards, exports, and support.
• Legitimate interests: to operate and improve NoonBridge, respond to business enquiries, secure the service, and communicate with maritime business contacts.
• Consent: where required, for example for certain cookies, marketing preferences, or optional communications.
• Legal obligation: where processing is necessary to comply with applicable laws, accounting, tax, or regulatory requirements.

5. Customer ownership of report data

Customers retain ownership of their uploaded reports, extracted report data, validation outputs, exports, and related operational data.

NoonBridge processes customer report data only to provide the service, support the customer, improve extraction reliability for that customer, and meet legal or contractual requirements.

6. Data Readiness Snapshots

A Data Readiness Snapshot is a practical diagnostic based on the sample files provided.

It may include:

• Fields detected and extracted
• Missing or inconsistent fields
• Low-confidence extraction areas
• Validation alert examples
• Template and format observations
• Suggested pilot scope

A Data Readiness Snapshot is not a legal assessment, class assessment, verifier assessment, regulatory filing, or compliance certification.

7. Confidentiality and security

NoonBridge treats noon reports and related vessel data as confidential operational information.

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include access controls, encryption where appropriate, limited internal access, secure hosting, logging, backup controls, and operational security procedures.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Sharing information

We may share information only where necessary with:

• Hosting and infrastructure providers
• Email, storage, and communication providers
• Analytics or website service providers, where used
• OCR, parsing, automation, or AI service providers, where used to provide NoonBridge functionality
• Professional advisers such as accountants, legal advisers, or auditors
• Authorities, courts, or regulators where required by law
• A successor entity in connection with a merger, acquisition, reorganisation, or sale of business assets

Service providers are expected to process information only for authorised purposes and to apply appropriate confidentiality and security controls.

9. International transfers

Where information is transferred outside the European Economic Area, Ireland, or the United Kingdom, we take steps designed to protect the information in accordance with applicable data protection laws. These steps may include contractual protections, adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

10. Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law or contract.

Typical retention periods may include:

• Website enquiries and commercial communications: up to 24 months after the last meaningful interaction.
• Data Readiness Snapshot sample reports: normally deleted or anonymised within 90 days after the snapshot process unless a pilot, customer relationship, legal requirement, or agreed retention period applies.
• Customer production data: retained during the customer relationship and for a reasonable period after termination to support export, deletion, legal, accounting, backup, or dispute requirements.
• Security logs: retained for a limited period needed for security, troubleshooting, and audit purposes.

Customers may request deletion of uploaded sample reports and extracted data, subject to legal, contractual, backup, and security requirements.

11. Cookies and analytics

The NoonBridge website uses strictly necessary cookies for authentication and session management on the fleet login and application areas.

For public marketing pages, NoonBridge uses cookieless first-party analytics hosted on our own infrastructure. This internal analytics system helps us understand how visitors use the website — for example, which pages are viewed, which countries visitors come from, and which calls-to-action are used.

What we collect (aggregated, privacy-friendly):

• Page path (e.g. /how-it-works)
• Event type (e.g. page view, form submit, CTA click)
• Referrer domain only (e.g. google.com — not the full URL, query parameters, or UTM tags)
• Country code derived from IP at request time (e.g. IE) — the IP address is not stored
• Device type and browser family (e.g. desktop, Chrome)
• Language (en)
• Optional non-identifying metadata (e.g. which button was clicked)

What we do not collect:

• Analytics cookies or persistent visitor IDs
• Browser fingerprinting
• Full IP addresses, full referrer URLs, or raw user agents stored long-term
• Personal data through analytics

Analytics events are retained for up to 90 days, after which they are automatically deleted.

We do not use Google Analytics, Meta Pixel, Hotjar, session replay, or other third-party marketing analytics on the public website.

Support widget and AI assistance

The public website includes a NoonBridge Support Assistant — a self-hosted support widget that may use AI to help answer product questions and route requests to the team.

What we may collect through the support widget:

• Messages you send in the chat
• Business email, website URL, company name, fleet size, and optional message when you submit a follow-up request
• Technical context such as the page where the chat started
• AI-generated summaries of your conversation to help our team follow up

How we use it:

• To respond to your inquiry and route it internally
• AI may classify, summarize, or draft replies; a human may review and follow up by email
• We do not use the support widget for marketing pixels or cross-site tracking

Session storage: After you start a chat, a conversation identifier may be stored in your browser's sessionStorage for the current browser session only. This is not an analytics cookie and is cleared when you close the tab or browser.

Support conversations are retained for up to 90 days, after which they are automatically deleted.

For more information about cookies, see the NoonBridge Cookie Policy.

12. Your rights

Depending on where you are located and the applicable law, you may have rights to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

If NoonBridge processes personal data on behalf of a customer, we may need to refer your request to the relevant customer as the data controller.

To exercise rights, contact us at privacy@noonbridge.net.

13. Children

NoonBridge is a business-to-business service and is not intended for children or for personal consumer use.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact

NoonBridge / Bobook Limited
Registered office: Venture Hub, 136 Capel Street, Dublin 1, Dublin, D01 T2C9, Ireland
Company number: 785764
Email: privacy@noonbridge.net
Phone: +353 870385414